Category Archives: troubleshooting

Warning to that Iraq user of KENPAVE

Someone, I think from Iraq, recently visited my now somewhat famous (but not as famous as the “pranque”) page on KENPAVE. WordPress reports their referrer is through the so-called handy-tab malware site.


I strongly suggest that you, if you are that user, visit this site: https://malwaretips.com/blogs/remove-handy-tab/ and follow the instructions to remove the offensive software on your browser. I have not used it myself, since I don’t have that malware, but at the same time, find the instructions given to be reasonable.

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Microsoft screwup in Windows 10, v. 1803

SO!

I just installed Windows 10’s April 2018 update, version 1803.

Part of this update entails removing XPS reader software that was part of all previous versions of 10, and instructing us to find an app in the Store for it.

I download Microsoft’s “Reader” app and install it from the Store.

Opening an XPS file with the new app brings up an error message… that I have to use XPS reader (the one installed with Windows).

Agfh! Is Microsoft trying to annoy me?

Have you tried restarting the network, sir?

For most people who have fast (broadband) connexions to the Internet, and have called their ISP’s tech support, that line is quite ubiquitous. However, I have to report that doing it actually solved something for me!

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Spurious Narrator opening on Volume Up caused by stuck Windows button

Playing around with a new tablet, I made a discovery: If you press the “volume up” button and find that Microsoft Narrator opens for no reason, that means the Windows button on the front of the bezel is “stuck”.

Press the volume up button again to close Narrator. Then, tap the Windows logo on the case several times (you should switch back and forth between the Start screen and Desktop) to clear its state. Press volume up again and it should work normally.