Two questions for Microsoft:
Despite being part of Windows and deeply integrated into the operating system, the little icon that lets you access it from the notification area (ex system tray) only shows up if a virus/spyware is detected, and then it stays until the user signs out. Why isn’t it always there? Note that this is with the option “always show all icons in the notification area” set to “On”.
When the little icon is clicked or right-clicked, you get a one-option menu:
Wouldn’t it make more sense to just automatically load the UI instead of making the user jump through another hoop?
One of your end-users